UTICA, N.Y. – The Mohawk Valley Health System (MVHS) Patient and Family Engagement Council is seeking new members. The Council acts as an advisory resource to the leadership and staff at MVHS as the organization strives to continuously improve patient care. The Council consists of several members of the community who have recently experienced the healthcare system either as patients or family members of patients receiving care, as well as several MVHS staff members.
The Council was established at St. Elizabeth Medical Center (SEMC) in 2006, and expanded to include staff members of Faxton St. Luke’s Healthcare (FSLH), as well as community representatives with experiences at FSLH, after the organizations affiliated in 2014.
Council members advise MVHS on improvements throughout the system including, but not limited to, patient education materials, construction and renovation projects, patient safety initiatives, and parking improvements. The Council has welcomed several new members, and has advised administrative staff members on the expansion of the Faxton Urgent Care facility and improvement of several patient and family waiting areas throughout the system. The Council has also been instrumental in beginning the process of implementing an informational kiosk that helps improve patients’ access to community resources to help them stay healthy and active in their homes.
As MVHS continues to improve the care we provide to our patients and their families, and to work toward building a new acute-care facility, the Council’s community members will continue to be a valuable resource.
Anyone who is interested in the Council may get more information or request an application at www.stemc.org/patients or www.faxtonstlukes.com/pfec or call 315-624-6142.
Media Contact
AJ Wiswell
Communications Specialist/Graphic Designer
315-624-5607
awiswell@mvhealthsystem.org